The satisfaction gained from a job well done should be a core objective of every business. We are pleased to display just some of the transcripts with tributes of thanks expressed by satisfied customers who have used our services. The original hard copies are on file at our head office.
"Our third international move. Far and away, the best service allround".
"Thanks for your careful attention to our requirements and the excellent service provided by your staff".
".....and I would like to extend a very warm "thank you" to you, the representative who came to see me and the three packers who did a wonderful job, for the very efficient, friendly and professional services you provided".
"...extremely helpful....a pleasure, I hope these guys get to unpack in the USA.......very easy and relaxing for me!! ".
"I would like to thank you for your help recently in shipping our son's personal effects to Barbados. We had a call last night to say that everything had arrived in perfect condition ready for his new life in the West Indies. Thanks again for such a friendly, helpful and efficient service".
"Thanks! You would be highly recommended to anyone I know who needs to ship things or is moving".
"Thank you very much for your excellent and very prompt service, I would not hesitate to recommend you to anyone requiring a shipping service".
"...the company I originally booked with let me down twice, the last time when I was due to fly out in a matter of days. I'm writing just to say how much I appreciate the fact that you managed to do this job where so many others failed......you were a lifesaver for me as God knows what else I could have done if you guys had let me down. Anyway, as far as I'm concerned, you're all stars and deserve a raise as well as substantial congratulations!!!!. Thanks again for a job very well done in trying circumstances, I really appreciate it.".
"May I take this opportunity of thanking your contact Paul for his pleasant and informative help on this matter and the efficiency with which it was all carried out. I will certainly be able to pass your name on to my daughter's friends with the knowledge that you will handle their enquiries with tact and helpfulness".
"Our sincere thanks to you at Worldwide Shipping for making our move from Cannes, France to West Sussex so easy...grateful for all the help you effected at every stage of the move and have recommended you, without reservation, to a number of our friends who will be needing your services...after exhaustive quotes we found Worldwide to be the best in every way...the personal touch, so lacking in todays business fraternity, sold your company to us finally".
"Excellent in all areas of performance. Made the day stress free!".
"Excellent overall and will definitely recommend your services to everyone".
"Best out of 6 companies!".
"Just wanted to say thanks for your help in getting my belongings moved over to Germany. I was very impressed with the service and helpfulness of you and the team and will definitely recommend you to others. Thanks again!".
"Thanks for your help, and I'd just like to say that I have been very impressed with Worldfreight throughout this, and wouldn't hesitate to use you again. Although hopefully I won't be trying to emmigrate anywhere else in the near future".
"Our friends over in Cyprus have advised us that all went well with the delivery to our home by Orbit and a big thank you to them as all went well. The six men who arrived with the container were very polite, very helpful and courteous and nothing was too much trouble.
Again our grateful thanks to all involved and we will have no hesitation in the future of recommending both Worldwide and Orbit an excellent and professional job, including the team of packers at this end".
"Just to let you know that my air freight arrived about 2 hours after I landed in Qatar - you could not ask for better service than that!
So impressed, if you would like a customer (me) to write about how happy he was consider it done".
"I just want to say a big thank you for all your help regarding the move, I know there has been some slight complications and you have always been very helpful and polite and a joy to deal with! Also, I wanted you to ensure that the Manager of the team who were sent yesterday knows that the guys did a terrific job, they were so patient and efficient, in short it has been a real pleasure to deal with such an efficient and nice bunch of people throughout the company. Thank you!".
"Everything arrived safely and I thought the packing was of exceptionally high quality. I would recommend you anytime. Everyone was very helpful when we dropped off the Sheraton table. We had heard of some horror stories so you can imagine we were very pleased with your service".
"Many thanks for your professional services. My boxes arrived safe and intact in Montreal. I'll be happy to recommend your company to friends in the future".
"Just a notification of thank you to all parties for a professional service provided. From packing to shipping to clearance and unwrapping we will have no hesitation in recommending all parties concerned. The total outcome, from door to door, was just one glass dish broken. Well done".
"Just wanted to say that the picture arrived and I was very impressed with how your company did everything from the pick up in Petersfield to the arrival this end and in between the very good packing. I will keep your information on file for future shipping from the U.K. to Vancouver".
"All my stuff arrived ok in Sweden. Thanks for your help with this.
I have given you a personal plug on my new blog (click here). I will certainly recommend you, and you will be the first I call if/when I move back!".
"Just to let you know that our shipment was safely delivered to Mosman(Australia) and all in good order.
Thank you very much for a most efficient service".
"On Tuesday evening, July 29th, we received our shipment of boxes - all in good shape. Thank you for all you did and especially for being so friendly and helpful. It was a pleasure to work with you".
"We realise you have gone above and beyond the call of duty to help us with this last-minute move and we really appreciate the help during this stressful time".
"Got to say how impressed I have been with the service from start to finish. Everything worked out and would not hesitate to use or recommend your company in the future".
"Shipment was delivered today, brilliant. I haven't unpacked everything yet but sure there are no problems. I'll have no hesitation to recommend you to friends in the future".
"Just a quick message to let you know that the boxes arrived at my daughter's in Kentucky safely. I am not sure if I told you but I did go over to Americe to take their little dog to them it was so straightforward much cheaper than having her shipped on her own and I got to have a holiday. So thank you again for your efficiency and kindness throughout".
"I thought you might be interested to know that my personal and household effects have arrived safely (24 Sept 09) at my Thailand address.
The delivery went without a hitch. Your Thai counterparts (Translink Express (Bangkok) Co Ltd) were most helpful arranging the clearance through Thai customs and the actual delivery, carried out five extremely proficient operators, was done without a problem. In fact it was completed within two and a half hours.
We haven't inspected all the contents yet - but quite honestly, I am only happy that it has arrived at all!
My thanks to you and your team for an excellent service - have I said that before - and if I ever - most unlikely - return to the UK I will not hesitate to use your services again!".
"The family finally got together and opened the packages, and report that everything arrived in good order (until one of them stepped on a picture and broke the glass!).
Many thanks again for your help".
"I have previously used World Freight (Paul Gandy) when I moved over to Australia from the in UK in 2008. I will be returning to the UK this year and I am enquiring as to whether you also provide services for air freight back to the UK from Australia? The service provided last time was excellent and I would like to use World Freight again if possible".
"Just to let you know that my 3 boxes arrived safely last week. Thanks for your help in getting them here. I would certainly call upon you again when I next need to bring objects to New Zealnd.
Thanks for your help, most apporeciated".
"We just wanted to say how impressed we have been with the service that Worldwide Shipping have provided, both from the start to the finish of the move. You have helped us so much and made our move back to England go smoothly and completely stress free. The removal guys were really helpful and friendly.
We will definitely be recommending the company to friends we know who need to relocate.
Thank you once again".
"I want to thank you for your excellent customer service, communication and efficiency".
"Receiving your email was a blast from the past as you arranged a container for us when we left the UK in August 2003 for Joburg. I don't think I ever wrote to thank you for what turned out to be fantastic service. You had the container delivered to our very inaccessible garden in Hampshire, we packed it and next thing I knew it was being delivered to us in Joburg. Not a thing broken (my packing!) and it all just happened without any fuss. Thank you. I may need your services again as I'm about to make the journey back to the UK in a couple of months although haven't yet decided whether or not to move my furniture too".
"Collected car this morning and I am delighted. Delivery at docks could not have been smoother or more helpful. You did a fantastic job with the organisation on my behalf. It is now safe in my garage and I am going to start unpacking but wanted to say thanks first.
It was very securely packed and even impressed the Tilbury dock workers who seemed just as excited as I was. They were taking pictures before it came out of the container.
I will give you a reference any time, you have a very satisfied customer".
"I just want to thank you so much container arrived safely all goods in good condition it was nice to do business with you will recommend friends and family".
"I saw the Terrano II just few minutes ago, it arrived in good condition. Thanks for your excellent service".
"Just to let you know we have been very impressed with Brett's service, his professionalism and he has really bent over backwards for us".
"Just a wee word of thanks for in my opinion the professional way in which you handled my little bit of business, to often are we told when our face is dirty but never when its clean, again many thanks and i look forward to dealing with you again in the near future".
"We are delighted to say that we have received all our possessions. It arrived early and in all good order. We cannot thank you enough. We would always recommend your service to anyone who might ask".
"Just to let you know that I finally received the shipment, lots of red tape here and payments, but at least everything arrived OK and I'd like to thank you for the very good service you offered me, also the packaging was incredible, so thanks to the lads also".
"Fantastic job guys - could not be happier. You really showed how it is done. If you ever want to use me for endorsement, go right ahead. You are the pro's!".
"You are magic, dock Sat, cleared Monday! I must say Paul, as owner of the company, you make the whole process of moving internationally so smooth and make the paperwork stress free. Thanks for an excellent service, I will always refer your company".
Managing Director, Fleetcraft International Ltd