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Customs Documents

Follow these links to the relevant countries website to obtain the latest customs information and documentation.

Import Regulations


Australia
Canada
Canary Islands
Cyprus
Greece
Hong Kong
Malaysia
Malta
New Zealand
Singapore
South Africa
Turkey
USA

Customs Websites
UK Customs homepage
Rep. of Ireland Customs & Excise
Australian Customs & Excise
Canadian Customs

Cyprus Customs & Excise

Hong Kong Customs & Excise
Royal Malaysian Customs Service
Malta Department of Customs
New Zealand Customs Service
Singapore Customs & Excise
South Africa Revenue & Customs
Turkish Customs
US Customs homepage

Australia – Import Regulations

Documents required
At the time of compiling this information sheet, the following documentation is required to import household goods and personal effects into Australia:
  • B534 Customs form
  • Inventory of goods
  • Visa

NB: The client may complete the B534 customs form here in the UK or it may be completed in Australia prior to the arrival of the shipment. Forms can either be downloaded from the Australian customs website (address at bottom of sheet) or can be posted to the client by the destination agent in Australia

Diplomats' Removals Documents:
  • Customs form B615 completed by Embassy/Consulate in Australia
  • Inventory of goods
  • Duty free entry

Customs Regulations
Duty free entry is permitted provided the removal goods consist of household and personal effects that have been owned and used for 12 months or more preceding the owner's departure for Australia.

The owner's goods may be cleared through Customs in advance of the owner's arrival provided the client will arrive in the country within 6 months following arrival of goods, however all shipments received at Australian Ports must have a consignee contact address otherwise customs will not allow the movement of the container resulting in additional costs for the shipper.

Personal Effects
Personal effects and household goods are usually admitted free into Australia provided they are for your own use. Australia has strict quarantine regulations and all shipments will be inspected for soil, plants and food, particularly on garden tools, shoes, sports goods and vacuum cleaners.
Please Note that AQIS will examine all consignments. Clients will be charged in accordance with the time taken to carry out this process. Where fumigation or cleaning is required there will be an additional cost for this. If any item or consignment has to be destroyed the client will also be charged by AQIS for the process to take place.

This is an indication of the Quarantine Charges to be paid

20 ft FCL
40 ft FCL
40 ft hi cube FCL
Motor vehicles
Motor cycles
Minimum

Aud$400.00
Aud$720.00
Aud$800.00
Aud$280.00
Aud$200.00
Aud$150.00 or Aud$15.00 per Cbm

Groupage is approx Aud$15.00 per Cbm with a minimum of Aus$150.00

All plus GST at 10%

In some Australian states, the Customs Department requires a photocopy of the importer's passport including the photo page, all stamped pages and any blank pages.

Furniture and Household Goods - Documents
  • Customs form B534
  • Invoices
  • Items are dutiable

NB: Items should be declared if not owned and used for 12 months.

Antiques - documents
  • Customs form B534
  • Duty free entry provided antiques are forming a part of the Bona Fide household Removal and have been owned and used for 12 months prior to exportation
  • A copy of purchase invoice and Antiquity certificate

NB: Items are declared as being owned and used for 12 months or more. Antiques may have to be verified for authenticity of age on instructions from the Customs Department

Items containing CFC gases -
Importation prohibited - Items such as refrigerators or air conditioning units will be destroyed. There will be a charge for this, which will be for your clients account. Some states in Australia are not being as strict as others but to be on the safe side it is best that you advise your customers are not to include any of the above items that may contain CFC gases.

NB: A Fridge and Freezer form must be completed together with the Australian customs forms. Download Fridge Freezer Form

Certain feathers furs, skins, tusks, etc. of animals coming under ‘protected species’ regulations
Importation prohibited – please check with the shipping department if in doubt.

Inheritance, Deceased Estates - documents
  • Statutory Declaration
  • Statutory Declaration is obtained in Australia prior to Customs inspection
  • Copy of will or copy of relevant part of will
  • Copy of Death Certificate (optional)
  • Duty free entry provided legatee is permanently domiciled in Australia and will not use the goods for trade business purposes

Precious Metal Objects -documents
Duty free entry as household and personal effects

Plants and Vegetable Products
  • Importation prohibited - Do not use fruit boxes for packing

Dogs and Cats - documents
  • Import license

NB: You can bring dogs or cats to Australia from the UK and Ireland, New Zealand, Hawaii, Fiji, Papua New Guinea and Norfolk Island under certain conditions. Dogs and cats must have been resident in any of the approved countries for at least 6 months (or from birth), and during that period of 6 months preceding export they must not have been in quarantine kennels in the country of export.

In all cases, a permit must be obtained before a dog or cat will be permitted to enter Australia. Enquiries concerning the importation of dogs and cats from United Kingdom and Ireland should be directed to the Chief Medical Officer of Health, Canberra House, Maltravers Street, Strand, London WC2B 4LA.

Permits to import from other approved countries other than from New Zealand, must be obtained from the Chief Quarantine Officer (animals). In the case of dogs and cats from New Zealand, any enquiries should be made to the Animal Health Division, Ministry of Agriculture and Fisheries in the nearest New Zealand city.

Birds are prohibited animals and will be destroyed on arrival.

Motor Cars For First Time Migrants - documents
All motor vehicles are subject to customs duty and sales tax, subject to alteration without notice by Australia Customs. Custom’s assessed value of vehicle is based on depreciation at 5% of value for first month owned and used, then at 1% for every month thereafter, with a maximum depreciation of 28%.

Shipper must be in Australia and able to be contacted by us prior to arrival of shipping container as certain customs formalities must be completed prior to permission being granted by the Customs Department for the shipping container to be moved from the wharf.

  • Form B357
  • Passport
  • Registration documents
  • Service and log book
  • Police report
  • Sales invoice
  • Paid receipt
  • Car condition report

NB: If shipper is not in Australia or is not contactable, the shipping container may be bonded at the wharf and the shipper would then incur demurrage and storage costs. It is also the shipper's responsibility to apply in writing and obtain "Vehicle import approval” prior to shipping a vehicle.

Apply to:
The Administrator - Motor Vehicles Standards
Federal Office of Road Safety
GP0 Box 1553
Canberra
ACT 2601.
Tel: 062747506 or 062747483
(24 hr service) Australia
Fax: 062746013 or 062572505

Motor Bikes - documents
  • Customs form B534
  • Subject to sales tax

Caravans and Trailers -documents
  • Registration documents
  • Purchase receipts

You may obtain free admission of a non-motorised caravan and a non-motorised box, boat or other similar trailer on the basis of one article per family per 3 years only, if you are able to satisfy the Collector of Customs at the port of entry that:
  • You have come to Australia with the intention of forthwith taking up permanent residence
  • The goods have been for the whole of the period of 12 months immediately preceding your departure for Australia, personally owned and used overseas.

N.B: People can only import caravans and trailers providing they have not imported one of same within the last 3 years.

Firearms
  • Firearm license issued by the Australian Police Authorities controlling the area in which the client intends to reside
  • Duty free entry provided the relative firearm license is issued and firearm passes ballistics inspection

NB: Customs department forward firearms to the Commonwealth Police for ballistics inspection. As State regulations vary in Australia, it is strongly recommended that the client writes in advance for approval.

Sailing Boats and Motor Boats-documents
  • Registration documents
  • Purchase receipts

Sailing boats, or motor boats will be admitted without payment of customs duties and sales tax on the basis of one vessel per family per 3 years only if client is able to satisfy the Collector of Customs at the port of entry that:
  • He comes to Australia with the intention of forthwith taking up permanent residence and he has personally owned and used the vessel overseas for the whole of the period of 12 months immediately preceding his departure for Australia
  • Security is given to Customs that the vessel will not be sold or otherwise disposed of in Australia by or on behalf of himself within 2 years after the date of importation into Australia
  • The vessel is of a kind designed principally for sporting purposes or recreational use in sheltered waters and the vessel conforms to one of the following specifications
  • Boats of a kind propelled by manual or pedal power
  • Sailing boats that in the sailing condition do not exceed 2.5 metres in width at any section, do not exceed 1000 kilograms unladen weight, do not incorporate any device for propelling the boat by power such as an auxiliary motor

Narcotics and Drugs
  • Importation prohibited

Wedding Trousseaux - documents
  • Customs form B534
  • Statutory Declaration
  • Copy of Marriage Certificate (optional)

NB: Items may be dutiable as not being owned for 12 months.

Useful Links
Australian Customs
AQIS – Quarantine and export services
AFFA – Quarantine and export services
Department of Transport and regional services


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Canada – Import Regulations

At the time of compiling this information sheet, the following documentation is required to import household goods and personal effects into Canada:

Documents required for Immigrants in Canada
  • Original Casual Goods Accounting Document/B4E (if completed upon arrival in Canada)
  • Immigration Papers
  • Packing List (English/French)
  • Passport
  • Liquor Permit (if you are bringing liquor into Canada)
  • Insurance Valuation form (English/French)

Documents required for Returning Canadian Citizens
  • As above, but excluding Immigration papers
  • Proof of residency outside of Canada for more than 1 year (i.e. rent receipts, letter from employer stating dates of employment, bank statements etc.) **Passport is not sufficient**

Documents required for Persons on Work Permit
  • As above
  • Work Permit
  • Letter from employer

Documents required for Inherited Shipments
  • As above
  • Copy of Will/Testament or Notary letter confirming right of inheritance that goods are not contested from any other party and Death Certificate
  • If inheritance is from a living person you must submit verification that the person has broken up home (i.e. letter from Doctor, hospital or senior residence)

Useful links
Canadian customs

All documentation to be in either English or French


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Canary Islands – Import Regulations

At the time of compiling this information sheet, the following documentation is required to import household goods and personal effects into the Canary Islands. However these requirements are liable to change at any time, therefore the safest course of action is to ask all clients to contact Cathy or Lynne at Worldwide Moving on 00 34 922 300 916

The following applies to goods being cleared on the island named.

Tenerife
  • NIE or Residencia (NIE is an ID number issued by the police dept)
  • Certificate of Empardonameiento (This is proof of address issued by the town hall)

Gran Canaria
  • Document form county council in the UK to prove previous address
  • NIE (this is an ID number issued by the police dept)
  • Certificate of Empardonameiento (This is proof of address issued by the town hall)
  • Passport (A photocopy is not acceptable)

NB: If the document from the UK is not provided the goods can be cleared through customs but there will be a tax payable.

Lanzarote
  • NIE (this is an ID number issued by the police dept)
  • Copy Passports / Residencia
  • Escritura with ‘Modelo 600’ or rental agreement
  • Certificate of Empardonameiento (This is proof of address issued by the town hall)

NB: Taxation is an important issue in Lanzarote. Until recently clients had to have modelo 600 (tax paid upon completion of house deeds) OR rental with proof that the owner has paid tax on the rental home. Otherwise the client automatically paid import tax. Things seem to have eased but all clients should be advised that there is often import tax to pay in Lanzarote and that they should always check with Worldwide Movers.

Fuerteventura
  • NIE (this is an ID number issued by the police dept)
  • Copy Passports
  • Original Certificado de Empardonameiento (proof of address from the town hall) Must be submitted to avoid paying import tax
  • If no NIF is available, clearance can go ahead however there will be additional charges.

La Palma
  • NIE (this is an ID number issued by the police dept)
  • Copy Passports
  • Original Certificado de Empardonameiento (proof of address from the town hall) Must be submitted to avoid paying import tax

Customs regulations state that all clients must sign an authorisation form. While they do not have to do this in person, they do require an original signature on the document, which means that the designated agent will have to have the document delivered to the client and returned to them prior to the arrival of the vessel for presentation with all other customs documentation.

Motor Vehicles
You will need to present a copy of the registration document that should be in the name of the importer. Clients should have owned the car for more than two years and been resident in the Canaries for less than 12 months to avoid any tax. If tax is due it is 13% of the market value of the car as decided by Customs/ Canarian Government


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Cyprus – Import Regulations

At the time when this information sheet was compiled the following information and requirements were correct:

Customs Requirements
Cyprus is now a member of the European Union and the only document required is a copy of the customers passport
For Motor Cars Documents Required
  • Passport
  • Registration document
  • Driving licence
  • Road insurance
  • Proof of settling permanently in Cyprus (rental agreement and/or lease and residence permit)

Customs Prescriptions
  • Possession and use of the car by the person concerned for a minimum of 6 months before the arrival.
  • Consignee must be physically present to the port during customs clearance.

Wharfage Tax
  • Cars under 2 tons - CYP30
  • Cars above 2 tons - CYP90

Remarks
  • Exemption is granted for one vehicle per person


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Greece – Import Regulations

At the time of compiling this information sheet the following documentation is required to import household effects into Greece:
Greece is now part of the EC and as such, no official documents are required for personal effects and household goods if originating from another EC country.


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Hong Kong – Import Regulations

At the time of compiling this information sheet the following documentation is required to import household effects in the Hong Kong:
  • Copy of Passport (identity pages)
  • Clear and detailed inventory

Motor Vehicles Customs import is easy for cars and motorcycles however the registration process is costly and time consuming. Documents required:
  • Original purchase invoice
  • Insurance certificate
  • Original registration document
  • Shipping document
  • De-registration certificate

All motor vehicles are subject to a substantial registration tax. This is based on 25% depreciation per year after manufacture. After depreciation the fee is calculated on the following scale:

Value
HK$ 100,000
HK$ 200,000
HK$ 300,000
HK$ 300,000+

Percentage
40%
45%
50%
60%

All vehicles must meet the safety emission standard and be right-hand drive. It is also worth noting that it will be difficult to obtain insurance for any vehicle over 10 years old.

Food and Drink
Alcohol may be imported however import duty is applicable and is calculated on the alcoholic percentage. A detailed list must be supplied showing the quantity and the CIF value.

Alcohol with a strength of 30% ABV will have a duty rate of 100%. All liquor with a strength below 30% ABV will have a rate of 40% and all wines will have a rate of 80%. Where there is no or insufficient information available a duty rate of $160 per litre will apply.

Canned food or food packed in durable packaging can be imported in small amounts.

Pets
An import permit is required prior to arrival. A full description of the pet (species, breed, ages, sex, colour etc) is required for the application. A valid health certificate (issued no more than 14 days before departure) is also required.

Firearms and Ammunition
Firearms can be imported as long as the Hong Kong police department in the area that the client intends to reside has issued a firearms certificate.
  • The importation of explosives, fireworks and clasp knives is strictly prohibited.


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Malaysia – Import Regulations

At the time of compiling this information sheet the following documentation is required to import household effects in the Malaysia:
  • Copy of Passport (identity pages)
  • Copy of work permit or letter of employer
  • Original Bill of Lading
  • Original packing list

Household effects can be imported into Malaysia as long as they have been in use by the shipper for a minimum of 6 months. The customer must be present when the goods arrive and all shipments are subject to a 100% customs examination.

Diplomats
  • Malaysian customs form No1 (8 copies)
  • Letter of authority
  • Original Bill of Lading
  • Original packing list

Duty free entry is available for diplomats, however documents must be endorsed by the Embassy and then approved by the Ministry of Foreign Affairs before the goods can be cleared. This can take up to 2-3 weeks.

New Furniture
  • Malaysian customs form No1
  • Original invoice with value stated

New furniture is subject to customs duty. The destination agent should be informed if any items are new to avoid possible delays.

Motor Vehicles
  • Original registration card/certificate
  • Original insurance certificate
  • Original invoice (for new vehicles)
  • Original import permit
  • Original Bill of Lading
The owner must obtain an import an import permit prior to importation. This can be obtained from the Malaysian Ministry if International Trade. All motor vehicles are subject to import duties and taxes ranging from 150% to 300% depending on the cc.

Electrical Appliances and equipment
  • Original invoice with value stated
  • Malaysian customs form No1
  • Letter of authority
  • Original Bill of Lading
Malaysia used 220-240 volt electricity; an import permit may be required, please check with the Embassy.

Telecommunications equipment
An import permit is required for all telephones; fax machines, cellular phones, modems, answering machines etc. To apply for a permit the client will need to contact our destination agent with the following details; type/model, serial number, country of origin and their reasons for importing it into Malaysia.

Alcohol
Alcohol is subject to very high import duties ranging between US$30 and US$35 per litre depending on the contents. It is recommended that importers do not ship more than one litre per adult. Packages containing alcohol should be loaded near the door of the container.

Firearms / Weapons / Explosives
Importation is prohibited unless special authorisation is obtained. Swords require a special import permit applied for by the owner.

There is a mandatory death sentence if convicted for illegal possession of firearms.

Videos / Tapes / CD’s
All videotapes and CD’s are censored through the government’s film censor board. The shipper must provide a list showing the title, the storyline, the duration and a list of the actors in each film. Each tape is viewed which may take approx two to three weeks without any guarantee of return - a fee of US$3.00 per tape will be charges for this service

Pets
  • Original import permit
  • Original health certificate

An import permit is required and must be obtained before arrangements can be made to forward the pets. The details needed to obtain a permit are: Pets name, breed, sex, colour, age and a health certificate. Also needed are the name and contact details of the owner, the arrival date of the pet and details of how the pet will be traveling.

Quarantine in Malaysia will take place upon arrival and will last for at least 30 days. It is required that this is booked well in advance to reserve a kennel/quarantine space.

The following breeds are prohibited from entry: Dogo Argentino, Fila Brazileiro, Japanese Tosas and Pit Bull Terriers.

Allowed under a special permit are: German shepherds, Belgian shepherds, East European shepherds, Dobermans, Rottweillers, Bull Mastiffs, Bull Terriers and Canary dogs.

Prohibited items
These items are prohibited from importation
  • All narcotics e.g. heroin, morphine, cocaine and marijuana. The punishment for possession of any drug is death (Malaysian law does not differentiate soft and hard drugs)
  • Any goods originating from South Africa or Israel
  • Obscene or pornographic material
  • Daggers and flick-knives


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Malta - Import Regulations

At the time of compiling this information sheet, Malta is now a member of the European Union and therefore the only document required is a copy of the customers passport.


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New Zealand - Import Regulations

At the time of compiling this information sheet the following documentation is required to import household goods and personal effects into New Zealand.

Household and Personal effects
Once permanent residency has been granted by the New Zealand Immigration Department, household and personal effects may be imported free of charge however; proof of intent to settle will be required by way of one of the following:
  • Purchase of a residence
  • An employment contract
  • Transfer of funds to New Zealand

All shippers are required to submit their passports to the destination agent for presentation to New Zealand Customs - photocopies are not acceptable.

If shipments are forwarded to New Zealand prior to the shipper arriving, please note that New Zealand Customs will require a SIGHT ENTRY. Please advise full details of when the shipper is due in New Zealand and when the shipper left New Zealand (if applicable). New Zealand Customs may inspect these shipments and require a Customs duty deposit on the insured value until the shipper provides proof of entry to New Zealand at which time the deposit will be refunded.

Importation of household effects from DECEASED ESTATES will be accepted free of duty provided a copy of the Death Certificate and Will are provided.

If a New Zealand citizen has been out of the country for less than 21 months, all items purchased overseas will be levied for Customs Duty and Goods and Services Tax.

For all customs charges and duty rates please visit the New Zealand government website: http://www.customs.govt.nz

Agriculture Information
New Zealand Agriculture Authority has strict regulations on items imported to New Zealand. Household effects shipments may be subject to inspection and, if required, fumigation. All charges for these services will be debited direct to the shipper. Detailed inventories must be provided.

All items such as garden implements, bicycles, tents, golf clubs, must be thoroughly cleaned prior to shipment. Vacuum cleaners must be emptied and cleaned prior to shipment. Do not include the following items: canned or dried meat, spices, honey, dairy and egg products or bee-keeping equipment. All caneware, regardless of origin WILL be fumigated.

Please note that an Agricultural Inspection may take up to 48 hours, with fumigation a further seven (7) days.

Firearms
Firearms may be imported into New Zealand provided a permit is obtained from the New Zealand Police Department. Please ensure all firearms are stowed at the rear of the container for easy access as they will be uplifted by the authorities until the required permit/licence is obtained.

Motor Vehicles/Motor Cycles
First time immigrants to New Zealand may import a motor vehicle free of GST (Goods & Service Tax), provided the importer has personally owned and used the vehicle for twelve (12) months prior to shipping and retains the vehicle for two (2) years after arrival.

New Zealand citizens will be required to pay Goods and Services Tax on all vehicles shipped to New Zealand.

All motor vehicles/motor cycles MUST be steam-cleaned prior to shipping and an authorised certificate attached to your shipping documentation. The interior of vehicles should also be cleaned prior to shipping.

All shippers of motor vehicles will be required to attend an interview with New Zealand Customs at port of entry. Invoiced proof of purchase, ownership papers, current driving licence, plus an invoice for shipping and insurance costs will be required at this interview.


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Singapore - Import Regulations

At the time of compiling this information sheet the following documentation is required to import household effects in Singapore:

You will be required to supply the following, prior to the departure of your effects from our depot, which should be submitted either before, or upon completion of packing at residence:

Returning National
  • Inventory in English
  • Copy of Passport Particulars
  • Bill of Lading / Air Waybill
  • Declaration of Facts
  • Employment Pass (for GST exemption only)/ Letter from Employer confirming the Shipper is returning to Singapore

NB: GST Exemption must be claimed within 6 months of owner’s arrival in Singapore. GST, id applied is 3% of Shippers declared value of goods. (Used value NOT insured value).

The owner of the goods needs to be in Singapore in order to clear the goods and have paperwork completed in advance with a copy of the passport.

Immigrant
  • That the articles and effects have been in your possession and use for a period of not less than 3 months
  • That the articles are imported within 6 months of your first arrival in Singapore
  • That you give an undertaking not to dispose of the articles and effects within 3 months from the date of importation
  • If you are Singaporean, you must have been resident in a foreign country for not less than 6 months to qualify for GST relief

If you fulfill the above requirements, you will need to submit the following documents:
  • If you are an employment pass holder
  • As above PLUS work permit employment pass valid for at least one year. If this has not been obtained at time of clearance, the owner may produce his application for said permit and acknowledgement from Immigration Department together with his company's letter of sponsorship.

Customs Regulations for Personal Effects/ Household Goods
You may import personnel effects and household goods duty free and apply for GST relief (which is currently 3% of the value of your goods) if you fulfill the following requirements:
  • You are changing your place of residence from outside Singapore
  • You are the owner of the articles and effects imported

Please provide:
  • Copy of your passport
  • Copy of the employment pass endorsement on your passport and green card
  • Declaration of Facts

If you have applied for an employment pass, please provide:
  • Copy of your passport with your personal particulars
  • Copy of application form
  • Copy of acknowledgement card from the Immigration Department, letter of sponsorship from employer to confirm employment and extradition if employment pass is not approved or extended, in this case, GST is applicable.

If you have no employment pass, please provide:
  • copy of your passport with your personal particulars

If you have no employment pass, we can still clear your shipment but you will be liable to pay GST.

If you are Singaporean and have been resident outside Singapore for less than 6 months, you should note that you are liable to GST payments and should provide the following:
  • Letter to The Director General of Customs and Excise, stating the dates, which you left and returned to Singapore and also the reason why you left and are now returning to Singapore (e.g. on an overseas posting by your company)
  • Copy of passport with your personal particulars

If you have been working or studying overseas, please fax us a copy of your employment visa or student's pass.

Cars
It is exceedingly costly to import a car into Singapore, as there is a 45% import duty and an additional registration fee of 150% of the value of any new car. Hence the majority of expatriates purchase a car if one is necessary.

Singapore, however, is one of the most expensive places to purchase a car. There are two purchase prices for cars depending on whether it is purchased by a company or a private individual; the latter is considerably lower. Prospective car buyers must also obtain a Certificate of Entitlement, a permit available only in limited numbers before purchasing a car. These COE's are sold through a complex auction systems and prices vary from month to month.

A Singapore driving licence is required if you are taking up residence and will be issued without a test to holders of a valid British driving licence.


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South Africa - Import Regulations

At the time of compiling this information sheet the following information was correct:

You will be required to supply the following, prior to the departure of your effects from our depot, which should be submitted either prior to, or upon completion of packing at residence. Alternatively they can be submitted directly to our South African office.

A. Settlers (immigrants)
  • Residence Visa (applications can be made at The South African Embassy in the foreign country or in South Africa)
  • Work Permit (permits are granted on the basis of a permanent job offer or guaranteed position of employment)
  • Settlers Declaration Forms (in triplicate) to be completed upon arrival
  • Customs Forms DA304 and P1 .160 (in triplicate) must be countersigned by the Department of Customs and Excise on presentation of immigration permit and passport
  • Temporary Permit or Temporary Work permit, if Immigration Permit has not yet been received
  • Customers should not fill in these documents without prior consultation with our appointed Destination Agent

B. Non-Settlers (temporary residents)
  • Temporary Work Permits
  • Passport

Customs Formalities for Personal Effects Household Goods
Used household and personal effects are permitted to be imported duty free into South Africa by both the permanent resident and temporary resident. However National Ports Authority Wharfage will be charged.

Wharfage is calculated per container and not value, which means your client will be paying a minimum of:
20 ft Sole Use - R1856.00 - Approx £125.00
40 ft Sole Use - R3712.00 - Approx £250.00
Groupage consignments - R74.10 per Cbm - Approx £5.00 per Cbm

These rates for FCL are regardless of the volume. If there is a motor vehicle shipped groupage, then the rate will be calculated on the gross volume utilised in the container inclusive of any crating/over-crating.

SA Customs Inspections
South African Customs inspect virtually every container and charge approx R150.00 plus VAT per hour for the inspection. This calculates to approx £11.40 Inc VAT.

Groupage shipments will be charged proportionally.

The following are restricted and dutiable items
  • Perfume and tobacco products
  • Alcohol is dutiable and taxable - an import permit is required
  • Firearms and ammunition may be imported duty free but an import permit has to be obtained from Import and Export Control in Pretoria before importation. Form SAP311 must be completed and signed by the importer which South African Customs will retain and there-after issue form SAP312 allowing the importer 60 days to officially license the firearm with the South African Police. Firearms/ammunition have to be physically inspected by the South African Customs before they will issue form SAP312 and should therefore be packed in an identifiable package and placed in an easily accessible position in the container.
  • Certain quantities of tobacco, alcohol and perfumes may be imported duty free, but must form part of your baggage allowance on your arrival into the country.

Prohibited Items
  • Drugs
  • Counterfeit currency
  • Explosives
  • Plants
  • Perishable food stuffs
  • Animal products

Motor Vehicles (inc Motorcycles)
  • Customs form DA 304 A (in triplicate) to be attested by customs
  • Copy of purchase receipt required
  • Import Permit and evidence of the date of delivery of the vehicle to your shipping company
  • Motor vehicles may be imported duty and tax free into South Africa as long as it is owned for at least twelve months prior to immigration
  • Vehicles cannot be sold or otherwise disposed of for 18 months
  • Customs will require proof of ownership of the motor vehicle
  • Sales tax is additional to duty and not subject to exemption (14% of declared value)
  • National Ports Authority Wharfage will apply and is additional
  • Import permit required for boats, trailers, recreational vehicles etc.
  • Duty applies to vehicles imported by foreign nationals taking up temporary residence and to returning residence

Please bear in mind that it is always the owner's own responsibility to ensure that the vehicle meets the standards and regulations that apply, and that all applicable documents are presented to the authorities in South Africa.

Prior to shipping a motor vehicle or motorcycle, the owner must obtain an "Import Permit". This Import Permit needs to be obtained from the following authority:
The Director: Import and Export Control
Private Bag X192
PRETORIA 0001
Telephone: (012) 310 9791
Facsimile: (012) 322 0298

More detailed information is available by visiting the South African Department of Foreign Affairs website.
http://www.dfa.gov.za/travelling/cars.htm

Enquires regarding the charges payable in South Africa should be directed to:
The Commissioner for the South African Revenue Services: Customs
Private Bag X923
PRETORIA 0001
Telephone: (012) 422 4000
Facsimile: (012) 422 6991


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Turkey - Import Regulations

At the time when this information sheet was put together the following information is correct.

NOTE: Customs regulations and documents required vary greatly according to customer’s immigration status required documents & customs regulations (for non-turkish national customers)

  • Passport (with valid entry stamps)
  • Work Permit / Not valid for retired people (obtained from the Ministry of Labour and Social Security)
  • Work Visa / Not valid for retired people (obtained from Turkish Consulate either in originating country or customer’s home nation)
  • Residence Permit (from local police dept in Turkey)
  • Inventory (showing brand names and serial number’s of electrical appliances / English)
  • Power of Attorney ( Draft will be supplied by the agent and will be certified by the Public Notary in Turkey) (Notary charges will be paid by the customer)
  • Tax I.D Card (will be obtained from Tax office in Turkey)
  • A copy of Deed (TAPU) or a copy of rental contract (must be certified by Public Notary in Turkey)
  • Addresses in Residence Permit must be same in Deed (TAPU) or Rental Contract.
  • Used household goods and personal effects are only permitted for import, if, for customer’s own use
  • Household goods must arrive within two months before or six months after the customer’s passport is stamped for entry into Turkey and the customer is to be present at the Customs Office during the customs formalities.

Required documents & customs regulations ( for returning turkish customers)
Turkish citizen must be present for customs clearance at the arrival customs of shipment.
  • Passport for customer and wife (if marry)
  • Descriptive Inventory
  • A returning Letter from the company for employee.
  • Power of Attorney (a sample will be given to customer by Turkish Agent in Turkey and will be certified by Public Notary if needed) (Notary charges will be paid by the customer)
  • Turkish Marriage Licences (if any)
  • Turkish TAX I.D card (can be obtained by client after arrival into Turkey)
  • NUFUS KAYIT ORNEGI (can be obtained by client after arrival into Turkey from Registry of Births)
  • Used household goods and personal effects permitted for import if for customer’s own use.

Household goods must arrive within two months before or six months after the customer’s passport is stamped entry into Turkey and the customer is to be present at the Customs Office during the customs process.

Customer’s that hold a Turkish Passport must have lived abroad for a continuous period in excess of 24 months (on condition that no more 180 days in a year in Turkey and add this period over to 24 months) in order to import items free of duty that were acquired outside of Turkey.

Customers must obtain IKAMETGAH NAKIL BELGESI from the Turkish embassy/consulate in the origin country.(Validity date 6 months ).In order to benefit from exemption, Turkish Consulate must be stated "No more dwell/reside" on the letter for the customer.

Guaranty letter from spouse of importer/receiver to Turkish Customs (a sample will be provided by us)

Customer is to be in contact with turkish embassy/consulate to obtain the current customs regulation/rules in turkey before sending the shipment (hhgs – vehicle) to turkey. If the customer wants to bring own vehicle, please contact to consulate/embassy in order to learn importing terms & conditions of this vehicle in to turkey with the householdgoods.

If the customer does not receive the IKAMETGAH NAKIL BELGESI – changing of residency certificate from the turkish consulate at origin for the household goods, the customer can release the goods from the customs in Turkey by paying import tax and duties

Dutiable / Restrcted Prohibited Items
  • Food / Firearms / Explosives / Drugs-narcotics / Alcohol / Antique (prohibited items for import/entry)
  • DVD / Video Tapes / Films / Books and Artworks can be sent to the Ministry of Culture by the Turkish Customs Inspector to be examined.
  • Billard/Pool Table : The customs can request a permition to have a present at the residence from the local Security Units in Turkey.
  • Professional Equipments/Machineries (Lathe, Drill, Abrade, Saw, Polish, Whet, Mould, Weld, Generator,Compressor and others) Game/Play Machineries and Fax Machines are prohibited items for import/entry.

Some Details
Only 2 pieces electronic goods from each item (attached a list) can be imported. The customs can confiscated more than 2 electronic goods from each item.

TV, VCR, HiFi, Radio, Auto Radio, Video Camera, TV Satelitte Receiver- DVD Recorder are subject to Bandrol Tax (attached the list/Duties for electronic items) and no any free charge from any electronic goods even have got one electronic goods.

The customer has to deposit ( cash )or to give a bank guarantee to Turkish Customs for his/her household goods. This deposit will be determined by Turkish Customs commission by checking the inventories and items during the inspection.

The part of this deposit is going to be received by client at the end of 5 years or situation leaving early from Turkey before 5 years by showing the exit customs docs to Turkish Customs. At the end of 5 years, goods are being nationalized.(for non-Turkish National Customers)

That type of customs process is TEMPORARY IMPORT. Process at customs is taking 8 or 10 work days. These dates may be getting longer due to the intensive processes at the Customs Head Office.

In some cases, the client may import his/her personal effects by paying 10% import tax to Turkish

Customs for the total valued of goods on condition that not exceed over EURO 1500.-
That type of customs process is TAXIABLE (definite/permanent ) IMPORT.

Car – Motor Cycle (Personal Own Vehicle/POV) (for Non-Turkish National customers)
If the customer has got only a residence permit (more than 1 year ) that is being received from local Turkish Police in Turkey, the client can import his/her own car in a temporary status max. for 180 days. At the end of 180 days, client has to move the car out of Turkey. No any tax –duties-deposits to Turkish Customs for this status. The owner of the car is to be present at the customs office during the customs process.
Documents: Original Passport and residence permit.

Meanwhile, if the customer is retired and getting a pension from the STATE , the customer can bring his/her own motor vehicle by receiving a permission from the TOURING SERVICE in Turkey. For that reason, the customer is to be translate the retirement ID card or certificate into Turkish language first, submit to the Touring Service and get an approve in order to bring to Turkey. If no problem, he/she can import the own motor vehicle by paying a deposit (guarantee) to the Touring Service. PLEASE GET IN TOUCH WITH US FOR THIS SECTION.

If the customer has got also a working permit, client can import his/her own car in a temporary status by receiving a temporary Turkish plate/licence during the residence permit by paying a deposit(guarantee ) to Touring Service. At the expiration of residence permit(if leaves from Turkey), the client has to move out of his/her own car .The deposit is going to be given back to the customer by touring service. Please check that the amount of deposit/guarantee from us by advising the make, model year of vehicle and cylinder capacity of engine.

Documents
  • Original passport with working visa issued by Turkish Consulate (with 2 copies)
  • Original residence permit (with 2 copies)
  • The working permit (received from the Ministry of Labour and Social Security in Turkey) (1 org + 2 copy)
  • Bank guarantee, issued by a local bank or cash payment to Touring Service (the amount depends on the net weight and model of the car)
  • Original title of car (with 2 copies)
  • The registration of the company to the Chamber of Commerce in Turkey (1 Org + 2 copy)
  • A letter to Touring Service from the customer’s company.(a draft will be given by us)
  • The delivery form of car to the warehouse in the port. (with 2 copies)
  • Original Driving Licence (with 2 copies)
  • The insurance policy of car in Turkey
  • The Entry Carnette of foreign vehicles that received from Touring Service in Turkey (with 2 copies)
  • Written Undertaking (sample will be given by Turkish Customs)

Car/Motor Cycle for Turkish Nationals
One car per family can be imported but is subject to substantial import duties/taxes.

Car must be registered on the name of importer since 6 months in the Origin Country before incoming to Turkey and must not be older than 3 years (inclusive registration date and year of model) and must be used (no brand new). Please get in touch with in order to learn Import Tax by giving us the make, model (year) of car and cylinder capacity of engine . The owner has to get in touch with Turkish Embassy/Consulate to receive necessary info and documents before to ship the vehicle to Turkey.

Pets
The passport of the pet owner and the international vaccination papers are required.

Other Useful Information
Wine and alcoholics beverages are generally not allowed, but small amounts (2 or 3 bottles) in combination with a household goods shipment usually not a problem.

Claim
No any claim chargeback.

Customs regulation requirements, applicable duties, taxes and other government fees levied against the owner’s effects are subject to change without notice. Every effort is made to maintain current country by country customs information; however, due to constantly changing conditions, we recommend you contact the country’s nearest consulate office for the most current information or you can visit the following Web site. www.gumruk.gov.tr

We kindly wanted to inform you that concerning ISPM 15 wood packing material marking systems; there must be a sign on the pallets and wooden crates/boxes must be fumigated with a fumigation certificate with other shipping documents. If not; will be faced verifying problems during customs affairs in the arrival Customs points. To avoid all penalties and costs, it is necessary for you to take care of this matter.


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USA - Import Regulations

At the time of compiling this information sheet, the following documentation is required to import household goods and personal effects into the USA:

It is absolutely necessary essential that the following documentation is filled in by yourselves and your client prior to packing and prior to delivering into our warehouse or loading into container.

Returning US Resident’s
  • 3299 + Supplemental
  • Power of Attorney
  • Copy of passport(s) showing clear photos
  • Inventory – Full description of items necessary. Do not show just Misc or PBO
  • Where dutiable items have been purchased in the last 12 months, a valued inventory is required, also showing the country of origin

Forms must be fully completed but absolute essential information required is
  • Social security number
  • Date of birth
  • Passport number

Non-residents and person’s immigrating
  • 3299 + Supplemental
  • Power of Attorney
  • Inventory – Full description of items necessary. Do not show just Misc
  • Copy of passport(s) showing clear photos
  • Passport number
  • Country of issue
  • Date of issue
  • The expiry date

In cases where the client does not have any have a full visa, in other words a person just entering the US for a short period, they will have to send to the agent a photocopy of their Visa Waiver I-94w. This is the form that is filled in before going through US customs. The client retains the lower part until departure.

Important – Shipments to the US cannot arrive before the owner of the goods. When making bookings please ensure that you give the full names of clients as stated on their passports. Bookings received that do not follow the above instructions will not be shipped and any charges for storage or demurrage will be for your account.

Prohibited Articles
  • All Food and drink items in groupage containers (For FCL consignments where the client wishes to ship liquor please see the below section)
  • Drugs and medicines without prescriptions
  • Plants
  • Animal products (skins, trophies etc.)

Liquor and Wine
For Sole use FCL containers we strongly advise that you tell your clients not to ship any food or drink to the US. If however your client insists they want to send either they will have to comply with the latest procedures.

Customs will require a list of each item stating where it was manufactured and when. Each item will be taken away by customs & classified by customs, if they reject one item in the container, the whole shipment will be seized and examined. This will result in delays and additional charges. Any costs relating to this process will have to be borne by your client.

In the event that client does insist on shipping either you should get the client to sign a waiver stating that are prepared to accept full responsibility and are prepared to meet all and any costs that are incurred in the process.

Motor Vehicles
Vehicles manufactured in the USA – these must comply with the anti-pollution regulations established by the Environmental Protection Agency and Department of Transport Safety Standards.

Vehicles manufactured in a foreign country – these must be brought up to US standards prior to exportation and must display a sticker of confirmation. The cost to have vehicles brought up to standard after importation is exorbitant so should be done in the UK. However should anything be found to be wrong with it once in the US the vehicle will be put into bond. We therefore highly recommend against shipping any vehicle to the states.

Fire Arms and Ammunition
Importation is complex and it is preferable that they be excluded from a shipment of household goods, as they will probably delay the clearance and delivery, which may lead to additional charges being incurred. Should it become necessary to include the above, a permit is required for importation into the U.S. The importer must complete forms 6 and 6A, available from the U.S. Embassy in London, in triplicate and submit for approval to: Director, Alcohol, Tobacco and Firearms Division, Internal Revenue Service, Washington DC 20224.

Permit applications may take up to 60 days to process.

Returning U.S. citizens, taking back with them a firearm originally purchased in the U.S., can do so without the requirement of a permit, subject to documentary proof of the original purchase, a copy of which should be lodged with shipping prior to shipping. If such documentary evidence is not available a permit is required.

Antiques and Original Works Of Art
Original works of art by recognised artists, and antiques that are over 100 years old on the date of importation may be imported duty-free. US customs requires itemised invoices with name of artist for original works of art and the approximate year of production for antiques

Documents required for antiques
  • Statement signed by importer stating either for personal use, not for resale or for resale
  • Supplier's invoice showing description, value and circa date
  • Detailed packing list - must be able to match items on invoice with packing list


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